Lolajack Casino Terms and Conditions

These Terms and Conditions describe the rules for using Lolajack Casino and set out the relationship between us and anyone who registers for or uses an account. Please read them alongside any rules shown for a particular game or promotion. By using the platform, you agree to follow the terms that apply to your activity.

Account responsibilities

You are responsible for providing accurate account details and keeping them up to date. Keep your login details private and tell us promptly if you believe someone else has accessed your account. You must use your own account and payment methods, and you must not let another person play through your account.

We may ask you to verify your identity, address or payment method. We may restrict account activity, including withdrawals, while necessary checks are completed. If information provided is inaccurate or cannot be verified, we may suspend or close the account.

Eligibility requirements

You must be at least 18 years old and meet any other eligibility requirements that apply where you live. You are responsible for checking whether you may use the platform from your location. We may refuse registration or restrict access where we cannot confirm eligibility or where use of the platform is not permitted.

Acceptable platform use

Use Lolajack Casino for your own lawful activity. You must not attempt to interfere with games, exploit errors, use another person's identity or engage in fraudulent activity. We may review unusual activity and suspend access while we investigate. Where an error affects a game, balance or transaction, we may correct the affected record in line with the applicable rules.

Account limits and responsible-use tools may be available to help you manage your activity. Please contact support if you need help accessing them or wish to discuss a break from play.

Bonuses and promotions

Promotions are subject to their published terms, which may include eligibility rules, wagering requirements, game restrictions, maximum bets and expiry periods. Please check those terms before taking part. We may withhold or remove a bonus where its rules have not been met, including where we identify misuse or multiple-account activity. Any change to an active promotion will be communicated through the relevant promotion information.

Deposits and withdrawals

Available payment methods and any applicable limits are shown in the cashier. Deposits must come from a payment method you are authorised to use. Before processing a withdrawal, we may check your identity, payment details and account activity. Processing times can depend on the payment method and the checks required. We may delay or decline a transaction where we need further information or believe it breaches these terms.

Disputes

If you have a concern about your account, a game result or a transaction, contact support with the relevant details. We will review the available records and explain our decision. If you disagree, you may ask for the matter to be reviewed again through the complaints process made available on the platform.

Changes to these terms

We may update these Terms and Conditions to reflect changes to the platform, our operating practices or applicable requirements. The current version will be available on the platform. Where a change materially affects your use of Lolajack Casino, we will take reasonable steps to bring it to your attention. Continued use after the updated terms take effect means you accept them; if you do not agree, please stop using the platform and contact support about your account.